Automate Customer Communications with OmegaMailer Powered by FSSI
Mail billing statements, late notices, and compliance documents directly from Omega—with 2-day delivery, portal integration, and enterprise-grade security.
Managing in-house print and mail operations is time-consuming, costly, and exposes your team to compliance risk. OmegaMailer, powered by FSSI, eliminates the hassle by automating document production and delivery directly from your Omega Servicing system—so you can focus on servicing customers, not stuffing envelopes.
What is OmegaMailer?
OmegaMailer is a fully integrated print and mail solution that sends billing statements, late notices, and other customer documents from Omega to your borrowers' mailboxes—usually within two business days. Powered by FSSI, a leading print and mail outsourcing provider, OmegaMailer delivers high-quality, regulatory-compliant documents with enterprise security and no minimum order requirements.
Key Benefits
- Save time and reduce overhead by eliminating in-house printing, folding, and postage
- Competitive discount pricing exclusively to OmegaMailer clients
- Automatic PDF archiving—every mailed document is attached to the customer account in Omega
- Customer portal support—borrowers can view mailed documents online
- Fast delivery—most mail arrives within two business days
- No minimums—send one document or thousands
How It Works
- Trigger a document (billing statement, late notice, etc.) from Omega
- OmegaMailer generates a print-ready PDF and sends it to FSSI
- FSSI prints, folds, and mails the document with Unique Piece Tracking (UPT)
- A PDF copy is automatically attached to the customer account in Omega and available in the customer portal
Security and Compliance You Can Trust
- Pre-designed, customizable templates with your logo for fast setup (custom documents available)
- PDFs contain only the information printed on the letter—100% compliant and exceeds regulatory standards
- Unique Piece Tracking (UPT) with camera technology ensures 100% accuracy and auditability
- FSSI completes SSAE18 SOC2 Type II and HIPAA audits annually
About FSSI
FSSI is a print and mail outsourcing provider specializing in designing, producing, and delivering high-quality, regulatory-compliant customer documents. With decades of experience serving financial services, FSSI combines speed, accuracy, and security to help lenders and servicers scale communications without operational risk.
Who Should Use OmegaMailer?
- Lenders and servicers looking to reduce in-house print and mail costs
- Teams managing high volumes of billing statements, late notices, or compliance mailings
- Organizations that need fast, auditable, and compliant document delivery
- Servicers who want to offer borrowers a seamless portal experience with mailed document access
✅ Ready to Eliminate In-House Mail Operations?
Contact us to activate OmegaMailer and get set up with FSSI today. Transform your document delivery process and focus on what matters most—servicing your customers.
