MORE FEATURES

API WEB SERVICES

Omega offers a Web Service based API for seamless integration into your other processes. The API includes functionality to provide borrower account status information and real-time electronic payments. The API also includes functionality to import new accounts and can be integrated into your website or third party application processor.

PORTFOLIO MANAGEMENT TOOLS

The Bulk Account import feature allows you to import a group of new or aged accounts en masse into the Omega system.

COMMUNICATION TOOLS
  • Text
    Send your customers SMS text message templates with our integrated partner Solutions by Text.

  • Email
    Send email individually or en mass directly within the Origination and Servicing system.

  • Dialer Campaigns
    Send customized selection files to the dialer vendor of your choosing. Supports URL capability to post results in real-time!

CONTACT MANAGEMENT

Easily track unlimited demographic information related to the borrower. Create user-defined fields to accommodate the uniqueness of your company. Utilize the Report Builder to customize report parameters to analyze your data criteria.

DEALER RELATIONSHIP MANAGEMENT

Finance companies that service indirect accounts purchase loan contracts from dealers. Robust Dealer features allow you to keep unlimited records of contact information, and establish programs and limits for dealers. Supports discount, reserve, withhold, and much more!

DIRECT DATABASE ACCESS

The Database Download exports your entire database so you can create customizable reports with your own SQL queries. Your database can be used to generate custom reports and can be integrated into your existing data warehouse.

DOCUMENT MANAGEMENT

Built-in document templates to process your most common letters, such as late notices, checks, welcome letters, and more. Modify or create your own customized documents using the power of Adobe Live Cycle Designer. Transfer your files to our integrated partner for printing and mailing services or the preferred vendor of your choosing.

DOC SAFE & IMAGE STORAGE SOLUTION

Document forms are stored in the Doc Safe and utilize merge technology to produce your desired forms. Files and images can be uploaded and saved directly to their associated accounts to make your records easily accessible.

ROBUST REPORT BUILDER

Report Builder provides enhanced account lists and data files using customizable data filters to help you build custom reports. Report builder is powerful, yet easy to use and designed for novice users.

SECURITY & RELIABILITY

Security and reliability of your data are very important to us. For hosted solutions, we use the Amazon EC2 cloud. Amazon has full redundancies in place, which means your loan data is backed up across multiple locations making it both safe and secure. Amazon measures provide a secure environment that exceeds industry standards. Below are steps we take to ensure your sensitive information is safe and secure.

MEGASYS IS SSAE-18 COMPLIANT

Omega data is encrypted using Secure Socket Layer by a 128-bit AES encryption key. 

UPTIME

We take service very seriously and maintain 99.99% service uptime and availability. The Omega database is backed up using the Amazon S3 Storage. Each backup is designed with a 99.999999999% durability and can sustain the concurrent loss of data at two facilities.

ROLE-BASED SECURITY LEVELS

Omega supports a modernized role-based security model to restrict system access to authorized users. Security permissions follow a hierarchical structure that allows control from the menu down to the field level.

TASK MANAGEMENT

Task Manager automates multi-step processes to prevent critical items from falling through the cracks. Automatically generate letters and workflow tasks using customizable triggers. Create reminders for future tasks. The Task Queue will prioritize tasks by follow-up date and alert users of overdue tasks.